Wefix provides service to millions of people and maintaining product quality and good service is critical to us. One of the most important issues for us is to detect problems on time. We found that Shipbook is an excellent tool that has helped us replicate problems that our clients have had, but did not occur for us in the lab.
Wefix is a smart platform that helps connect customers with the talented people who have the skill sets they need. For example, the clean laundry that has waited for over a week for someone to fold it- while the service provider has been looking for clean laundry to fold. This is where Wefix comes in, and connects the service provider with the customer, in other words, a win-win situation!
Our primary, client facing, app is our Waste Tracker Android app. The app is fairly complex, with many integrations, and as such, remote logs are a complete necessity to understand what is happening at the moment.