A better way to analyze your mobile app's logs.
Detect issues in your apps
Before your users do.
// Automatically send your mobile app's logs and exceptions to the cloud.
// Fully configure which logs are sent to the cloud.
// Search and analyze logs on a per-user and device basis.
// Instant & intelligent alerts
What is the difference between Crashlytics and Shipbook?
Crashlytics is a great solution for reporting crashes in your apps. The problem is that it won’t catch all of the other issues that could take place in your app. This is the exact reason we developed Shipbook.
Shipbook remotely stores logs and exceptions from your app’s users in the cloud. This data is crucial to understanding the steps leading up to your app’s crash and helping you discover the solution before your users detect any problem.
Is it possible to use Shipbook and Crashlytics together?
Absolutely! Shipbook and Crashlytics work together in perfect harmony. Crashlytics alerts you when your app has experienced a crash and Shipbook will help you find out what caused the crash in the first place, displaying the logs that led up to the crash- thereby helping you solve the problem ASAP.
Integrating Shipbook with Crashlytics is a quick and simple solution. Once connected, you’ll be able to open the session of the crash and thanks to Shipbook, you’ll have the full picture and will be able to see all of the actions leading up to the crash.
As a developer of a popular iPhone app there are many issues and bugs that I'm unable to reproduce. Therefore we incorporate very thorough logging, but up until Shipbook it was only available when a technical user would send us an email with the relevant information on his device where the information was logged. With shipbook we have access to all that information from a convenient dashboard. We can also cross reference the issue with other occurrences for different users and narrow down the causes for the bugs.
At Bazaart we value customer experience above all. By being proactive and detecting issues with the help of Shipbook before they are being reported we are able to constantly improve our product and keep our users happy.
We are part of a team who developed Bazaart, a photo editing app for the iPhone. Since so much of our precious moments are caught with our smartphone's camera the ability to manipulate the photo, add text and remove the background is a big part of our users and ours lives.
We had a client who reported to us about a weird bug that couldn’t reproduce back at the development environment. We weren’t sure what was causing the problem, and the client was geographically far away from us. We needed a remote way to get some information about the internal processes inside the app.
We integrated Shipbook and added some logs around places to help us better understand the flow that can cause the issue. When the client reproduced the issue with a version that has Shipbook integrated, we started getting various logs that helped us understand what exactly the issue is internally and gave us indicators on how to fix both on our backend service and our apps.
Shipbook gives me the power to see when there are problems and what these are quickly.
Shipbook helped me fix crashes that we didn't have enough information to resolve. Without this we would still be searching for the problem.
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