Before implementing Shipbook we were using an inhouse logging library and Kibana to search through the logs. That solution was not user friendly and almost impossible for less technical people in the organisation to use. We also had a challenge that we could not set a maximum limit of Mb of data logs that could be stored on the devices creating problems in some cases.

We were looking for a service that helps aggregate logs in a useful way. Shipbook was a good choice because it offers some of the basic search functions we require. Our app is used in many countries worldwide and Shipbook allows us to better understand issues on a more global scale.