Before implementing Shipbook we were using an inhouse logging library and Kibana to search through the logs. That solution was not user friendly and almost impossible for less technical people in the organisation to use. We also had a challenge that we could not set a maximum limit of Mb of data logs that could be stored on the devices creating problems in some cases.
We were looking for a service that helps aggregate logs in a useful way. Shipbook was a good choice because it offers some of the basic search functions we require. Our app is used in many countries worldwide and Shipbook allows us to better understand issues on a more global scale.
Dalibor Milasinovic
Senior Android Developer at Winnow
An app log solution even less technical people can use
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51-200
COMPANY SIZE
OFFICE
Mkt CAP
London, UK
2013
FOUNDED
Ai
INDUSTRY
We selected Shipbook due to the exceptional clarity and user-friendliness of their SDK documentation. This enabled us to integrate their services swiftly and efficiently. In remarkably little time, we began observing console logs in near-real-time, achieving this with minimal effort.
At Bazaart we value customer experience above all. By being proactive and detecting issues with the help of Shipbook before they are being reported we are able to constantly improve our product and keep our users happy.
A small percentage of issues in our app definitely couldn't have been solved without remote logging. When users report issues that don't crash and are hard to reproduce. Remote logging is the only feasible solution for efficient debugging.
Winnw helps commercial kitchens reduce food waste and as such has a very planet friendly purpose.