Shipbook Guide

LOGBOOK
 
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The Logbook is a highly intuitive and intelligent search engine.  Easily find the logs you need to quickly solve any issue.These vast searching capabilities open the door to freely choose the best way for you to look for the source of the bug or issue.  

The Logbook is organized according to session.

Each session has a blue header indicating the collective information of that session.

So What sort of information does the blue header display?

The Device Model, the User Identification, and Operating System

Beneath each blue header (session) are the logs of that session organized chronologically, in other words, newest logs are displayed at the top of the list, while the older logs are at the bottom. Selecting the message will open up a window where the comprehensive details of the log are displayed.  

Note: The search field can be used to enter all search parameters and variables.You can easily combine search parameters to refine your search. For example: MSG+ UDID

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Search Options

  1. Free text search

  2. Copy paste parameters

  3. Configure search settings

  4. Refine search according to Parameter

  5. Intuitive Autocomplete

Remember! With the Ultimate Search Intelligence, You Will Always Find What Your Are Looking For. 

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How Does All This Look?

1. Easily search through logs using free text search.

2. Paste to search parameters directly or do a refined search of multiple parameters of your choice

3. Configure or add settings by clicking on the small plus sign that appears after each parameter. These will now become searchable parameters. 

4. Search using parameters such as Device Model, UDID, or App Version.

5. Use the intuitive dropdown autocomplete function to search logs by specific user e-mail, model number, etc.

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Severity Icons

Notice, on the top right, six severity icons that allow you to control how you prefer to search.

From left to right the icons allow you to automatically organize your logs based on: 

  1. Verbose

  2. Debug

  3. Info

  4. Warning

  5. Error

  6. Exception.

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Go to session

Any individual log session can be viewed by clicking on the small arrow (see “Go to Session” icon) on the far right, at the end of each log row.

Clicking on the “Go to Session” icon above will anchor that specific log in its original session. 

 
 
 
 
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You can also configure the amount of information that you wish to display: 

The console is made up of a list of logs and events.  You have the freedom to configure and adjust the console to fit your exact needs and specifications. 

Display a simplified or detailed log list, and show or hide events:


By Selecting the blue icon with the four parallel lines below the logs list you can choose to view simplified logs alone:

By switching the blue icon to the two large lines, below the logs list, you can choose to have the information displayed in more detail, as seen here.

You can switch the events icon “on” or “off” to choose whether or not to display events in the logs list

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Once a log is selected, a message box will open displaying the complete detail of all of the information from that log:

When reviewing the logs in search of the root of a problem, this will provide the programmer with invaluable information and detail, allowing for much faster solutions. 

For example, in which orientation did the user experience a problem, or does the bug occur in specific telephones or software versions?

For your convenience, at the bottom left of the message box note a small blue arrow icon- to select whether or not to text wrap the display of the log message.

 

© 2018 Shipbook Ltd.

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Animation & Graphic Design: Barel Toledano

Content Writer: Ari Kuchar & Zoe Kabilio

Grammatical edit: Ann Goldberg