Our products are marketed under brands recognised worldwide, such as HP, Kodak, Crayola, Polaroid and many more. Working with high end brands such as these puts extra demand on the reliability of the solutions. Shipbook fits well into this goal.
One challenge we have is that our devices are not necessarily connected to the Internet at all times. It is therefore important that it is possible to save the logs on the end user device without taking up much space and that it can be sent even in cases with poor bandwidth. Shipbook answers these requirements since log files are insignificant in size and the solution is built to keep log files on the end user device until it can send them over an Internet connection.
Shlomo Engel
Product Management Professional at C+A Global
How high-end brands like HP, Kodak, and Polaroid become more reliable
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51-200
COMPANY SIZE
OFFICE
Mkt CAP
New Jersey , US
2003
FOUNDED
Products & Electronics
INDUSTRY
C+A Global
We selected Shipbook due to the exceptional clarity and user-friendliness of their SDK documentation. This enabled us to integrate their services swiftly and efficiently. In remarkably little time, we began observing console logs in near-real-time, achieving this with minimal effort.
At Bazaart we value customer experience above all. By being proactive and detecting issues with the help of Shipbook before they are being reported we are able to constantly improve our product and keep our users happy.
A small percentage of issues in our app definitely couldn't have been solved without remote logging. When users report issues that don't crash and are hard to reproduce. Remote logging is the only feasible solution for efficient debugging.
C+A Global is dedicated to providing creative, high-quality products and solutions through our extensive portfolio of brands. We aspire to earn the number-one position with consumers for innovation, value, and customer service and continuously seek out and implement consumers’ feedback to achieve these goals.