Shipbook vs Luciq (formerly Instabug)
Crash-centric observability vs full log intelligence — see the difference
Overview
Luciq — the company known for nearly a decade as Instabug, rebranded in September 2025 — is an enterprise mobile observability platform. It grew from shake-to-report bug reporting into a broad suite: crash reporting, app performance monitoring, session replay, and an AI agent (SmartResolve) that analyzes crashes against your source code and generates fixes. It's a polished, enterprise-focused product backed by more than $50M in funding.
Shipbook approaches the same goal — apps that fix themselves — from the logs up. Instead of starting from crashes, Shipbook captures every log from every session and lets its patented Loglytics engine classify all recurring issues: crashes, yes, but also the API failures, stuck flows, and silent errors that never crash the app. That classification is what makes automatic fixing possible for every kind of bug — connect your GitHub repository and each alert arrives with the root cause and a pull request with the fix.
The practical difference: Luciq's AI resolves the bugs that crash your app. Shipbook's AI resolves the bugs your logs reveal — including the ones users experience but never report. And where Luciq is sold through enterprise sales with pricing based on daily active users, Shipbook has a free tier and transparent flat plans starting at $50/month.
Feature Comparison
| Feature | Shipbook | Luciq (formerly Instabug) |
|---|---|---|
| Crash reporting | Via log capture | Yes (core feature) |
| Bug reporting (shake-to-report) | ✗ | Yes (core feature) |
| Comprehensive log collection | Yes — all severity levels, searchable platform-wide | Logs attached to crash/bug reports only |
| Exception & crash classification | Yes — via Loglytics | Yes — crash grouping + AI prioritization |
| Log classification (Loglytics) | Yes (patented) — every recurring log issue | ✗ |
| AI-powered log analysis | Logchat (built-in) | Crash-focused AI agents |
| MCP / AI agent integration | Yes (OAuth 2.1) | Private beta |
| AI code fix via GitHub pull request | Yes — for any classified issue | SmartResolve — crashes only |
| Session replay | No (log timelines instead) | ✓ |
| APM / performance monitoring | ✗ | ✓ |
| Supported platforms | iOS, Android, RN, Flutter, Browser, Node.js | Mobile only — iOS, Android, RN, Flutter, Unity + more |
| Pricing | Transparent — plans from $50/mo | Sales-led, based on daily active users |
| Free tier | Yes (100K daily logs) | No permanent free tier |
Why Choose Shipbook over Luciq (formerly Instabug)
Where Luciq (formerly Instabug) Shines
Luciq is a mature enterprise suite. Its shake-to-report bug reporting is the best in the industry, and combining crash reporting, APM, and session replay in one mobile-focused platform is compelling for large organizations. If your team needs in-app user feedback collection and visual session replay with enterprise support, Luciq is a strong choice.
Shipbook is ideal for teams who want AI-powered fixing for every kind of bug their logs reveal — not only crashes — with full log visibility across mobile, web, and backend, at a transparent price they can start on today.