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Pricing & Plans Q&A

How does Shipbook's pricing work?​

Shipbook offers various plans tailored to different needs, including a free tier. Plans are generally based on the volume of logs and data retention requirements.

What are the available plans?​

Shipbook offers a free plan and 3 paid plans.

Free Plan:

  • Nano: Free Forever (Up to 100k logs/day, 1 day retention)

Paid Plans:

  • Mini: $50/month (Up to 1M logs/day, 7 days retention)
  • Midi: $150/month (Up to 5M logs/day, 30 days retention)
  • Enterprise: Starting at $300/month (15M logs/day, 30 days retention). Increases by $300 for every additional 15M logs.

For full details on what each plan includes, please visit the Pricing Page.

What happens if I go over my log limit?​

Plan limits are daily. If you exceed your limit, additional logs will not be saved for the remainder of the day, but saving will resume the next day.

How can I check my current usage?​

You can view your account usage in the Plan & Usage section of your account preferences. It displays a summary graph where you can see log usage for each app relative to your limit.

For more details, see the Plan & Usage.

Can I upgrade my plan at any time?​

Yes, admins can upgrade the account plan at any time via the "Change" icon in the Plan section.

Can I stop my plan at any time?​

Yes, you can stop your plan whenever you want (on a monthly basis). We believe that flexibility is key and only want to have customers that are happy. We are sure you will love it!

Is a credit card required for the free tier?​

No, Shipbook's free tier does not require a payment method to sign up.

Do I pay per app or per member?​

No, plans are per account. You can have an unlimited number of members and apps within one account, but the log volume limit applies to the account as a whole.